The Configuration Management Database, or
CMDB, is fundamental to ITIL. Unfortunately, due
to its complexity and especially the lack of
effective CI visualization and editing tools,
implementing and managing CMDB has been a
challenge for companies that has adopted or are
planning to adopt the technology.
CMDB Analyzer and CMDB
Workshop, which are built upon our advanced
enterprise data visualization platform, help
customers maximize the business value from the
CMDB technology while minimizing complexity and
business risk that are associated with the
technology. As CMDB is the key component of
ITIL, our products can have tremendously
positive effects in accelerating ITIL best
practice adoption.
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