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• Introduction
• Installing CMDB Analyzer for SDE
• Setting Memory Size
• Supported SDE Version
• Getting to know CMDB Analyze
• Working with Workspace
• Switching Workspace
• Creating New Workspace
• Working with Projects
• Creating Server Project
• Creating Off-line Project
• Deleting Project
• Closing/Opening Project
• Project Preference
• Refreshing Project
• Understanding Project Hierarchy
• Understanding Data Processing
• Database Query
• Data Validation
• Working with CI Category View
• Working with CI Type View
• Working with CI View
• Creating CI View
• Renaming CI View
• Deleting CI View
• Working with CI Graph View
• Applying Graph Filter
• Changing Graph Layout
• Changing Graphics Attributes
• Displaying CI Attributes
• Displaying Linked Incident, Change and Problem
• Customizing Relationship Graphics Attribute
• Customizing CI Label and Tooltip
• Customizing CI Icons
• Creating Sub-graph
• Showing Relationship
• Superposing Incident, Change and Problem Information
• Drawing Impact Path
• Cross Referencing
• Showing Incident Priority On CI
• Manual Setting CI Status
• Using SmartZoom
• Using Object Magnifier
• Taking Snapshot
• Exporting Image
• Finding CI
• Printing
• Working with CI Flat View
• Working with CI Tabular View
• Customizing CI Table Columns
• Exporting CSV
• Working with CI Explorer
• Creating CI Explorer
• Understanding Sticky Nodes
• Expanding and Collapsing
• Working with Assembly View
• Working with Incident Views
• Incident Summary View
• Incident Category View
• Incident Group View
• Working with Change Views
• Change Summary View
• Change Category View
• Change Calendar View
• Working with SLA View
• Building Service Map
• Creating New Service Map
• Adding Service Nodes
• Configuring Graphic Properties
• Cross Launching
• Launching SDE page within CMDB Analyzer
• Launching CMDB Analyzer within SDE
• Customizing Database Query
• The Query File
• Customizing the Query File